We do not offer any refunds for any digitally downloaded products such as power point templates and WordPress plugins after purchase. We do however offer a no-questions-asked refund for web development packages within 30 days of your purchase. If you are not satisfied with our product or service, then simply send us an email within thirty (30) days and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with our service or you are not enjoying the experience, then we have no interest in forcing you to stay an unhappy customer.